MrMatch Privacy Policy
Last Updated: 14 November 2025
MR MATCH (“we”, “our”, “us”) provides a social and dating platform with events, chat, groups, and communication features. This Privacy Policy explains how we collect, use, and share your information. By using MR MATCH, you agree to this Policy.
1. Information We Collect
1.1 Account & Identity Information
We may collect:
• Name
• Email address
• Date of birth
• Gender
• Profile photos
• Government-issued ID or selfie for verification
• Liveness or facial verification data
1.2 Profile Information
You may provide:
• Interests and hobbies
• Bio or profile text
• Photos, videos, and other content
1.3 Communication & Interaction Data
We collect:
• In-app messages and chat history
• Interaction history (likes, matches, blocks, reports)
• Group and event interactions
1.4 Location Information (Required by Google Play)
We use your device’s location to:
• Show approximate distance to other users in kilometers
• Suggest nearby events and profiles
Notes:
• MR MATCH does not show your exact location to other users.
• Location access is optional but required for full functionality.
1.5 Device & Technical Data
We may collect:
• IP address
• Device type and operating system
• App version
• Log data, crash data, and performance data
1.6 Video Chat Data
When you use video chat, we may process:
• Video and audio streams (only to provide the call)
• Call duration and technical metadata
2. How We Use Your Information
We use the collected data to:
• Create and manage your account
• Match you with nearby users
• Show distance between users
• Enable chat, groups, events, and communication
• Provide video calling
• Verify identity and prevent impersonation
• Detect fraud, abuse, scams, and fake accounts
• Send notifications about matches, messages, and account activity
• Improve the experience and develop new features
AI Assistant (OM)
• Uses limited non-sensitive information to generate suggestions
• Can be disabled in settings when available
3. What We Do Not Collect
• We do not collect or store payment information
• We do not charge users any money inside the app
• We do not sell your personal data
4. Sharing Your Information
We may share your data with:
4.1 Service Providers
• Hosting and server providers
• Analytics tools
• Messaging and video call service providers
• Customer support tools
4.2 Identity Verification Partner
We may share:
• Name
• Date of birth
• ID document details
• Selfie or verification image
They use this data only for verification.
4.3 Legal or Safety Requirements
We may disclose data if required by law or to protect user safety.
5. Cookies and Tracking
We may use cookies or similar technologies to:
• Maintain login sessions
• Save preferences
• Analyze site/app performance
You can control cookies through your browser settings.
6. Data Security
• We do not claim to use additional encryption or advanced security methods.
• Data may be stored in standard hosting infrastructure.
• Users should avoid sharing highly sensitive information inside chats.
7. Data Retention
We keep your data only as long as needed to:
• Provide the service
• Comply with legal obligations
• Prevent fraud
When you delete your account, we remove or anonymize your data where possible.
8. Your Rights
Depending on your location, you may:
• Access your data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to certain uses
• Request a copy of your data
GDPR users may contact our Data Protection Officer.
9. Children’s Privacy
• MR MATCH is for users aged 18 and older
• We delete accounts found to belong to underage users
10. International Transfers
Your data may be processed in countries other than your own.
We ensure appropriate handling where required by law.
11. Changes to This Privacy Policy
We may update this Policy as needed.
When major changes occur, we will update the date and notify users when required.
12. Contact Information
For privacy questions:
• Email (Privacy): [email protected]
• Email (Compliance): [email protected]
• DPO (EU/UK): [email protected]
Company:
MR MATCH PTY LTD
232 Unley Road, Unley, SA 5061, Australia
